SkyTech Supply ("we," "us," "our") is a drone repair, parts, and robotics business located in Grapevine, Texas. This policy explains what information we collect, how we use it, and your choices.
When you contact us, submit a repair or order request, book an appointment, or use our chat assistants, we may collect:
We use your information to provide repair, parts, sales, and robotics services; to prepare quotes and invoices; to schedule and confirm appointments; to contact you about your equipment and order; to answer your questions; and to run and improve our business.
We do not sell your personal information. We do not sell sensitive personal data of any kind.
We share information only with service providers that help us run the business, such as our website host (Netlify), database (Supabase), payment processor (Square), scheduling tool (Setmore), our AI chat provider, and shipping carriers for mail-in repairs. These providers only receive what they need to perform their service.
We keep your information for as long as needed to provide our services and meet legal, tax, and recordkeeping obligations. We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
You may contact us at any time to ask about the information we hold, request corrections, or ask us to delete it, and we will respond in accordance with applicable law.
SkyTech Supply · 1785 State Hwy 26, Suite 200, Grapevine, TX 76051 · contact@skytechsupply.com · (817) 873-6662 (call) · (214) 235-9704 (text)