Terms of Service

Effective: September 2026

These Terms govern your use of SkyTech Supply's website and services. SkyTech Supply is located in Grapevine, Texas. By using our website, submitting a request, or bringing us equipment, you agree to these Terms.

Our Services

We provide drone and controller repair, parts and equipment sales, robotics service, and related support. All drop-offs and pickups are by appointment only.

Repairs, Diagnostics & Quotes

A $50 diagnostic fee applies to repairs. It is applied toward your total if you approve the repair; if you decline after receiving the quote, the $50 is still due. Repair timeframes are estimates, not guarantees, and may change based on parts availability. We do not guarantee that every repair is possible.

Deposits & High-Value Repairs

Repairs that require ordering parts, and higher-value, enterprise, or commercial repairs, require a deposit before work begins — typically 50% of the total, or an amount covering the required parts, paid by bank transfer. Once the deposit is received, we order parts and begin the process. Deposits are non-refundable once parts have been ordered, as specialty and enterprise parts are non-returnable. The remaining balance is due upon successful completion, before pickup or shipment. Parts lead times vary and enterprise or specialty parts may take two weeks or more, even with expedited shipping. Once parts arrive, the repair is given priority.

Your Responsibilities

By submitting equipment for service, you represent that you are the owner or are authorized to have it serviced. You are responsible for backing up any data on your device; we are not responsible for data loss. We may refuse service at our discretion.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SKYTECH SUPPLY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OUR SERVICES OR PRODUCTS IS LIMITED TO THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE OR PRODUCT AT ISSUE. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, LOSS OF USE, OR LOST PROFITS.

WARRANTY DISCLAIMER

EXCEPT FOR THE LIMITED 30-DAY REPAIR WARRANTY DESCRIBED IN OUR REFUND & REPAIR POLICY, ALL SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "WITH ALL FAULTS." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USED AND REFURBISHED ITEMS ARE SOLD AS IS.

Abandoned Equipment

Equipment not picked up within 60 days of completion or notification is considered abandoned and may be sold or disposed of to recover unpaid charges and storage costs, as permitted by applicable law. Storage fees may apply after 30 days.

Website & Chat Assistants

Our website includes AI chat assistants. They provide general help and estimates only, are not a substitute for professional advice, and their responses are not binding quotes. Do not rely on them for safety-critical decisions.

Intellectual Property

All content on this website, including our name, logo, and text, is owned by SkyTech Supply and may not be used without permission.

Governing Law

These Terms are governed by the laws of the State of Texas. Any dispute will be handled in the state or federal courts located in Tarrant County, Texas.

Changes

We may update these Terms at any time. Continued use of our website or services means you accept the updated Terms.

Contact

SkyTech Supply · 1785 State Hwy 26, Suite 200, Grapevine, TX 76051 · contact@skytechsupply.com · (817) 873-6662 (call) · (214) 235-9704 (text)